Get ticket fr

FAQ

General information

How old do you have to be to ride the world's first interprovincial zip line?

There are no age restrictions. However, a parent must sign your waiver if you are under 18.

Is there a weight limit?

For safety reasons, yes.
The minimum weight is : 70 pounds.
And the maximum weight is : 250 pounds.

Do I need to climb all those stairs?

Yes, the launch tower is the equivalent of 9 floors high and unfortunately there is no lift. You are responsible for climbing the tower.

Are there any other restrictions?

Yes, for safety reasons, any of the following may prevent a person from participating: pregnancy, intoxication, missing limbs (arms or legs), extreme asthma or respiratory problems, epilepsy, high blood pressure, skeletal, joint or ligament problems,
Note that the participant must have full use of arms, legs and hands and be able to walk up and down stairs without fatigue or assistance.
The right to restrict access to any person is at the discretion of the management.

What are the operating dates for the Interzip Rogers?

You can ride the world's first interprovincial zip line until November 1st 2021.

And what are the opening hours?

As the times vary from week to week, we invite you to consult our ticketing platform to see which time slots are available.

Where does the zipline start?

The reception desk is located at 40-Z, Jos-Montferrand street, in Gatineau. It is on the Zibi site. Participants will be checked-in at this location.

How long does the activity last?

Allow between 45 minutes and 1h30. Anyway, who's in a hurry when you're crossing the first interprovincial zip line in the world.

How early should I arrive?

Arrive 30 to 45 minutes early. This will give us time to greet you and prepare you for your crossing.

Is there parking on site?

Parking is available, but the number of spaces is limited. Check out the Getting Here page for the location of parking spaces near the check in office.

What is close to the Interzip?

Downtown Gatineau (Vieux-Hull) and downtown Ottawa are only a few steps away.

If it rains, is very windy or there is lightning, can the activity be cancelled?

No. Except for extreme weather conditions, the activity takes place rain or shine. Only the Interzip management reserves the right to delay or cancel its operations.

Ticketing and reservations

How do I get a ticket?

You have three options:
Online: https://bit.ly/3uvLqDv
By phone at (613) 695-5248
Directly at the Interzip reception desk

What payment methods are accepted?

Online: Visa and Mastercard.
At the reception: credit and debit.

Do I need to make a reservation before coming to Interzip Rogers?

Yes, we recommend it as some days we can be full. Same day bookings or walk in registration is possible, only If availability allows.

How can I plan my ride?

Reservations can be made in two ways:
- On our website through our reservation system
- By phone at (613) 695-5248

How far in advance should I make a reservation?

As early as possible. For the busiest days (Friday, Saturday), there can sometimes be a wait for weeks. You are warned.

Can some days be full?

Yes, there is a maximum number of adventurers we can accommodate each day. If a day is full, you can try your luck with our waiting list. If there is availability, we will contact you.

Is it possible to cancel my reservation and get a refund?

It depends when you tell us.
- More than 7 days before your arrival: You can get a refund.
- Up to 48 hours in advance: It will only be possible to reschedule your descent to another date during the season.
- 48h or less: It will not be possible to reschedule your visit or get a refund.

Is there a minimum or maximum number of participants?

No. You can come alone, as a duo or with your entire extended family.

The Zipline

How high is the Interzip Rogers?

The starting tower rises 120 feet above water level. Just enough to make your knees weak

How fast will I fly over the Ottawa River?

40 km/hr.

Does the zipline go over water?

Yes, it crosses the majestic Ottawa River.

Is this activity safe?

Yes, it is. The equipment and facilities are provided by Skyline Ziplines LTD, a world leader in zip line installation with several patented technologies to ensure optimal safety for participants. For more information, visit https://www.skylineziplines.ca/

Before the ride, will we get a small safety briefing?

Yes, in fact you will learn about the proper braking position and you will be given some precautionary instructions for maximum safety.

Is it possible to ride the zipline simultaneously with two people?

Yes. The Interzip has two separate cables. So you can see who is the most fearful between you and your zipline partner.

Can I do the activity in tandem with my child?

For safety reasons, it is not possible to do the activity in tandem.

What should I wear?

Closed shoes and clothing appropriate to the weather conditions. Helmet, harness and specialized equipment will be provided on site.

Can I bring my bag?

We ask that you bring as few personal items as possible. All items must be left at the reception desk and Interzip Rogers is not responsible for any clothing or items left there.

What position will we be in for the descent? (my favorite)

Head down. Just joking, in a sitting position.

Is it possible to come as a spectator?

Yes, visitors are welcome. There is a space to admire the descents near the registration desk.. However, you will not be able to accompany the people you came with to the launch tower. Admit it, you're just too scared to try it.

Can I cross with a camera?

No. For operational, safety and insurance reasons, you will not be able to take cameras or valuables with you on the zip line.

How can I get a souvenir then?

Kool Replay takes care of that. With their automated photo and video service, your entire descent will be captured from different angles. We can't wait to see the face you were doing.

Is it possible to take photos and videos somewhere?

Yes, but only in the spectator area.

Does the activity require walking?

Yes, it takes a maximum of 10 minutes to walk from the reception area to the launch tower located on the other side of the Chaudière Bridge. It is less than 450 metres from the entrance to the launch tower.

Is there a shuttle?

Since this is an ecotourism activity, Interzip Rogers does not have a shuttle to transport participants from one side to the other.

Security COVID-19

Do I need my vaccination passport or proof of double vaccination to try Interzip Rogers?

No, the vaccination passport is not required for participants, as ziplining is not one of the non-essential places and activities that require proof of double vaccination, as per Quebec rules. "

Is this activity possible despite the sanitary measures in place?

It is hard to predict with the evolution of the situation. The majority of the time: yes. Interzip Rogers will implement the safety measures common to the tourism industry in Quebec and Ontario to ensure that the activity remains safe and available at all times during business hours. You can find the complete list of safety measures for the tourism industries here:
Quebec: Click here
Ontario: Click here

What type of security measures will be put in place?

All staff members will be properly trained prior to the official opening to respect all measures that can be found in the Quebec and Ontario safety recommendations for the tourism industry. This includes, but is not limited to, continuous disinfection of equipment, mandatory face protection, 2 meter distance from participants and an online reservation system to control the number of participants.

Do I have to wear face protection during the activity?

Only at the reception and in the queue. Since the event is outdoors, face covering is not required outside of these areas. Queue management will ensure minimal distance between each participant for the majority of the time.

Too embarrassed to ask

Do I need my passport?

Haha, no! However, a photo ID is required for check-in at the front desk.

Will I get wet?

Only if it rains. You won't touch the river, you'll be way too high.

What is the official #hashtag?

#interzip